The Municipal Infrastructure Support Agent (MISA) is a national government component
constituted in terms of Section 7(2) Schedule 3 of the Public Service Act of 1994 (as
amended), accountable to the Minister for Cooperative Governance and Traditional Affairs.
This initiative is an integral part of the Department of Cooperative Governance’s
programme towards improving municipal infrastructure provisioning and maintenance for
accelerated service delivery, in line with the objectives of the Back to Basics Strategy.
According to the Proclamation Notice , MISA is mandated to:

Support municipalities to conduct effective infrastructure planning to achieve
sustainable service delivery;
Support and assist municipalities with the implementation of infrastructure projects
as determined by the municipal Integrated Development Plans (IDPs);
Support and assist municipalities with the operation and maintenance of municipal
infrastructure; and
Build the capacity of municipalities to undertake effective planning, delivery,
operations and management of municipal infrastructure

MISA interventions are executed through the provision of technical capacity deployments
(engineers, town planners, project managers, and other built environment fields) in various
municipalities. The support is managed at provincial level with the assistance of Provincial
Programme Managers, who are also responsible for stakeholder management and
coordination. Going forward, the deployment of support will be managed at district-level, to
ensure that the Cabinet resolution to prioritise some of the struggling districts is
implemented. The district-wide model will also assist in co-ordinating and managing other
collaborative efforts from state institutions and private sector.
Whilst MISA’s core mandate is on building and providing technical capacity to
municipalities, the reality is that most municipalities require a holistic intervention, to include
issues of governance, infrastructure procurement and financial management. These
realities are well-articulated in the Back to Basics strategy document and pillar 2 becomes
relevant for MISA.

Pillar 2 – Create conditions for decent living by consistently delivering municipal services to
the right quality and standard. This includes planning for and delivery of infrastructure and
amenities, maintenance and upkeep, including the budgeting to do this. Ensure no failures
in services and where there are, restore with urgency.
In response to pillar 2 and also the refocusing of MISA, the strategic focus has been
extended to also include the following objectives:

MISA will monitor and analyse the extent and condition of existing municipal
infrastructure, as well as progress with projects to deliver new infrastructure and
progress of infrastructure expenditure against budgets, and proactively support and
intervene where problems are acute
MISA will work with National Treasury ( Office of the Chief Procurement Officer) to
put in place national framework contracts for municipal infrastructure goods and
services and to develop municipal infrastructure procurement processes and
capacity
MISA will monitor the percentage of municipal budgets allocated to maintenance of
infrastructure to ensure that national norms are met, and proactively support and
intervene where these are not being met.

Programme	Head of Programme	Email
Chief Executive Officer	Mr Ntandazo Vimba	ntandazo.vimba@misa.gov.za
Deputy Director General: Infrastructure Delivery Management Support	MS Pati Kgomo	mapatane.kgomo@misa.gov.za
Deputy Director General: Technical Support Services	Mr Allan Golden Zimbwa	allan.zimbwa@misa.gov.za
Chief Financial Officer	Ms Fezeka Nombembe	fezeka@misa.gov.za
Chief Director: Executive Support, Strategy and Systems	Mr Victor Mathada	victor.mathada@misa.gov.za
Chief Audit Executive	Mr Tlhoriso Thobileng	tlhoriso.thobileng@misa.gov.za
Acting Chief Director: Infrastructure Assessment and Analysis	Mr Themba Dladla	themba.dladla@misa.gov.za
Chief Director: Frameworks and Infrastructure Procurement	Mr Freddy Mamuremi	freddy.mamuremi@misa.gov.za
Chief Director: Corporate Management Services	Ms Refilwe Mathabathe	refilwe.mathabathe@misa.gov.za
Chief Director: Infrastructure Delivery, Maintenance and Stakeholder Coordination	Mr Luntu Ndalasi	Luntu.Ndalasi@misa.gov.za
Chief Director: Technical Skills	Mr Sam Ngobeni	sam.ngobeni@misa.gov.za
Chief Director: Project Management	Ms Nomzamo Mnqeta	nomzamo.mnqeta@misa.gov.za
Chief Director: Infrastructure Financing	Ms Judith Nkosi	judith.nkosi@misa.gov.za

According to the Proclamation Notice, MISA is mandated to:

Support municipalities to conduct effective infrastructure planning to achieve
sustainable service delivery;
Support and assist municipalities with the implementation of infrastructure projects
as determined by the municipal Integrated Development Plans (IDPs);
Support and assist municipalities with the operation and maintenance of municipal
infrastructure; and
Build the capacity of municipalities to undertake effective planning, delivery,
operations and management of municipal infrastructure

MISA’s Mandate

MISA has been mandated to render technical advice and support to municipalities so that they
optimise municipal infrastructure provisioning. MISA is expected to execute this mandate by
performing the following functions:

Supporting municipalities to conduct effective infrastructure planning to achieve sustainable
service delivery;
Supporting and assisting municipalities with the implementation of infrastructure projects as
determined by the municipal integrated development plans (IDPs);
Supporting and assisting municipalities with the operation and maintenance of municipal
infrastructure;
Building the capacity of municipalities to undertake effective planning, delivery, operations
and management of municipal infrastructure; and
Performing any function that may be deemed ancillary to those listed above

Vision

Leaders in Municipal Infrastructure Support.

Mission

Our mission is to provide integrated municipal infrastructure support services to municipalities
through technical expertise and skills development towards the efficient infrastructure delivery
systems, processes and procedures.

Organizational Value

Guided by the spirit of Batho Pele, our values are:

Integrity
Collaborative
Knowledgeable
Professionalism
Service Excellence

Programs

Administration, which has 3 sub-programs underneath and that is

Executive Support, Strategy and Systems
Financial Management services
Corporate Management services

Technical Support Services, which has 3 sub-programs,

Infrastructure Assessment and Analysis
Infrastructure Delivery, Maintenance and Stakeholder Coordination
Technical Skills

Infrastructure Delivery Management Support

Project Management
Framework Contracts and Infrastructure Procurement
Infrastructure Financing